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Thank you for shopping at The Footman, we hope you love your new purchase! If, for any reason, you wish to return an item bought online, we are happy to provide a credit note, refund or exchange.

To be eligible for an exchange, credit or refund your item must be:

  • Returned within 30 days
  • Unworn and in original condition
  • With all tags still attached and box undamaged 

Returns

Returns will be via Australia Post reply paid, if you have any questions about exchanges, please contact our Customer Care team by emailing franjo6@bigpond.com or call 03 5232 1111.

*Please Note - Returns will incur a $15 processing fee. If you would like to exchange your purchase for another item. 

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